Introduction
Welcome to bull98 ("Platform", "us", "we"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Member") and bull98 regarding your use of our online entertainment platform at bull98.net and the bull98 mobile app.
By accessing, registering for, or using any part of the bull98 platform, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our platform immediately.
Important Note: These Terms are to be read together with Privacy Policy and Responsible Gaming Policy bull98, which together form the entire agreement between you and us.
Account Eligibility & Registration
2.1 Age Requirement
The bull98 platform is for adult users only. You must be at least 18 years old to register or use our services. bull98 reserves the right to request proof of age at any time, and any account found to be owned by an underage individual will be closed immediately with all funds returned to the rightful owner.
2.2 One Account Per Individual
Each individual is only permitted to have one (1) account on the bull98 platform. Holding multiple accounts is a serious violation of these Terms and will result in the closure of all associated accounts and the freezing of all funds involved. If you have forgotten your password or are experiencing access issues, please contact the bull98 support team.
2.3 Registration Information
You are required to provide accurate, current, and complete information during registration. False or misleading information is grounds for account closure. Bull98 will conduct identity verification (KYC) before any withdrawal is approved, including the upload of a valid identification document.
- Full name as shown on your MyKad or passport
- An active Malaysian phone number
- A valid and accessible email address
- Exact date of birth
- A Malaysian bank account number registered in your name for withdrawal purposes
Deposit & Payment Methods
Bull98 accepts deposits via multiple payment methods recognised in Malaysia. All financial transactions are processed through secure channels, and 256-bit SSL encryption ensures your payment data is always protected.
3.1 Accepted Deposit Methods
- FPX – direct transfer from all major Malaysian banks
- Touch 'n Go eWallet
- GrabPay
- Local bank transfer (CIMB, Maybank, RHB, Public Bank, Hong Leong, AmBank, etc.)
3.2 Deposit Amounts
The minimum deposit is RM 20 per transaction. No maximum deposit limit is set, though deposits exceeding a certain amount may require additional verification for compliance purposes. All deposits are credited to your account instantly upon bank confirmation.
Reminder: Never make a deposit from a bank account that is not in your own name. Third-party deposits will not be accepted and will be returned after deducting the processing fee.
Fund Withdrawal
Bull98 processes all valid withdrawal requests within 15 minutes on regular business days. Withdrawals requiring additional review may take up to 24 hours.
4.1 Withdrawal Requirements
- Account must pass full KYC verification
- Minimum withdrawal is RM 30 per transaction
- Withdrawals can only be made to a bank account registered under your own name
- Every bonus received must fulfil the rollover requirement before a withdrawal is permitted
4.2 Daily Withdrawal Limit
The standard daily withdrawal limit is RM 50,000 for regular accounts. VIP and Premium members enjoy higher limits as defined in their membership programme. If you need to make a withdrawal exceeding this limit, please contact the bull98 support team in advance.
Bonus & Promotions
Bull98 offers a variety of bonuses and promotions to its members from time to time. All bonus offers are subject to specific terms stated at the time the promotion is announced. The following general terms apply to all bonuses unless otherwise stated.
5.1 Rollover Requirements
All bonuses received must meet the stated rollover requirement before they can be withdrawn. For example, a RM 50 bonus with a 5x rollover means you must place a total of RM 250 in bets before that bonus amount is eligible for withdrawal.
5.2 Bonus Restrictions
- Bonuses cannot be transferred to other users
- Each bonus may only be claimed once unless stated otherwise
- Using multiple accounts to claim the same bonus constitutes fraud and will result in all associated accounts being frozen
- Bull98 reserves the right to void any bonus claimed fraudulently
The rollover requirements and validity period for each promotion are clearly stated on the respective promotions page. Please check before claiming any bonus.
Game Rules
All games offered on the bull98 platform use a Random Number Generator (RNG) system independently verified by international certification bodies. This ensures every game outcome is fully random and cannot be influenced by any party.
6.1 Technical Discrepancies
In the event of technical disruption, internet connection failure, or any technical issue during a gaming session, bull98 will refer to our server records as the final reference. Outcomes confirmed by the server are final and cannot be disputed.
6.2 Sports Betting
For sports betting, all confirmed bets are final. If a match is cancelled or postponed for more than 24 hours, bets will be refunded to their original value. Specific conditions for each sport type are stated in the Sports Rules section on our platform.
User Responsibilities
As a bull98 member, you are responsible for ensuring your use of the platform complies with the stated terms. Prohibited conduct includes, but is not limited to:
- Attempting to hack, breach, or disrupt the bull98 system
- Using automation software, bots, or any tools to gain an unfair advantage
- Colluding with other players in games that require individual decision-making
- Using another person's account without their consent
- Disclosing your account information to third parties
- Using the platform for any illegal activity under Malaysian law
Bull98 will report any activity suspected of fraud or money laundering to the relevant authorities in accordance with applicable Malaysian law.
Data Security & Privacy
Protecting your personal data is bull98's highest priority. All information you provide during registration and platform use is secured with 256-bit SSL encryption and stored on protected servers. We fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA).
For full details on how we collect, use, and protect your data, please read Privacy Policy which forms part of this usage agreement.
Account Termination
Bull98 reserves the right to suspend or close a user's account at any time if a breach of these Terms is found. Users may also close their own account at any time by contacting our support team.
9.1 Closure by Bull98
In the event of account closure due to a violation, bull98 reserves the right to freeze funds in that account while an investigation is conducted. If no fraud is found, the eligible balance will be returned to the account holder.
9.2 Voluntary Closure
To voluntarily close your account, contact bull98 customer support. All valid balances will be processed for withdrawal within 5 business days after the request is received and verified.
Liability Limits
Bull98 will not be liable for any losses arising from circumstances beyond our control, including but not limited to internet service disruptions, third-party technical failures, natural disasters, or any force majeure events.
The maximum total liability of bull98 to any user shall not exceed the amount deposited by that user in the 30 days preceding the claim. Bull98 is not liable for any indirect, consequential, or punitive losses.
Terms Amendment
Bull98 reserves the right to amend, update, or replace any part of these Terms at any time. Any material changes will be communicated to users via their registered email or an in-platform notice at least 7 days before the changes take effect.
Continued use of the bull98 platform after any changes to these terms take effect will be considered acceptance of those changes. If you disagree with the changes, you have the right to close your account and withdraw all eligible funds.
Contact Us
If you have any questions, concerns, or complaints regarding these Terms and Conditions, the bull98 team is ready to assist you at any time through:
- Live Chat: Available 24/7 directly within the bull98 web platform and app
- Support Email: [email protected] (displayed as text, not a link)
- FAQ Page: Browse FAQ page for answers to the most frequently asked questions
The bull98 support team is available 24 hours a day, 7 days a week including Malaysia public holidays. Average response time is under 3 minutes via live chat.